1. I do have a contract, but i have a lot more on mine than yours.
3. I am thinking maybe I have to much? Maybe I can simplify it more?
2.I currently do not do phone calls, but I have all my information in 17Hats. So if I correspond with them I make notes in the contact under their project. I also have a questionnaire that I have to fill out with the important information like birthdates, family members, etc.
again….i cannot attach.